Privacy Policy

Familia values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

1. Information We Collect

We may collect the following information when you use our website:

Name
Contact details such as email address and phone number
Shipping and billing address
Payment-related details (processed securely via third-party payment gateways)
Order and browsing history

2. How We Use Your Information

Your information is used to:

Process and deliver orders
Communicate order updates and support requests
Improve our products and website experience
Send promotional offers (only if opted in)

3. Data Protection

We implement appropriate security measures to protect your personal information. Payment details are not stored on our servers and are handled securely by trusted payment service providers.

4. Sharing of Information

Familia does not sell or rent your personal data. Information may be shared only with:

Shipping partners for order delivery
Payment gateways for transaction processing
Legal authorities if required by law

5. Cookies

Our website may use cookies to enhance user experience and analyze website traffic. You may disable cookies through your browser settings if you prefer.

6. Third-Party Links

Our website may contain links to third-party websites. Familia is not responsible for the privacy practices or content of those sites.

7. Your Rights

You have the right to access, update, or request deletion of your personal information by contacting us directly.

8. Changes to This Policy

Familia reserves the right to update this Privacy Policy at any time. Changes will be posted on this page.